TERMS + CONDITIONS
These Terms & Conditions set forth the terms and conditions for membership in the urbandwellers™ ("urbandwellers") Design Trade Program (DTP). urbandwellers may change the Design Trade Program or these Terms & Conditions from time to time. urbandwellers will post such changes here. Any changed Terms & Conditions become effective immediately upon being posted here, and your continued use of membership constitutes your agreement to the changed Terms & Conditions.
The urbandwellers, llc. Design Trade Program (DTP) membership is granted to Interior Designers, Decorators, Builders, Environmental Designers, and Architects only. For other industries and professions, please [ visit us here ] (coming soon).
To qualify, please provide at least two of the following:
• Proof of valid membership (e.g. current membership ID)
• ASID American Society of Interior Designers or international affiliate
• IIDA International Interior Design Association• AIA American Institute of Architects
• IDS Interior Design Society• CID Certified Interior Decorators International
• NKBA National Kitchen & Bath Association
• APLD Association of Professional Landscape Designers
• A staging organization, such as ASP, HSR, IRIS, IRN
• Resale Certificate(s) - completed certificates are mandatory for each state where you are seeking tax exemption (U.S. only)
• Business card indicating your design profession
We reserve the right to make all membership determinations at our sole discretion. Each designer must individually apply for membership by submitting their individual qualifications. Incomplete applications will not be accepted.
Employees of urbandwellers, llc. are not eligible for membership.
Membership is not transferable. A membership card can only be used by the named card holder.
Misuse of membership may result in membership termination. Misuse includes, without limitation: use of the trade discount for personal purchases, any resale of merchandise purchased using the trade discount through any retail outlet (e.g., resale on or through any retail or auction Web site or store), reimbursement of trade discount upon merchandise return, transfer of membership, allowing others to use the membership card (e.g., sharing the card with a client), and submitting false, expired or misleading information in connection with a membership application.
We offer trade members discounts based on total company purchase:
*At urbandwellers, the trade discount is 30% regardless of membership level. See Trade Discount section below for other discount terms.
LoDo and Union Station status are granted at the company level, so all members of the same company will have the same membership tier. Purchases (net of returns) made at any of our brands within a 12-month period, whether through a retail location or a Partner, by any registered designer of the same company, will count towards membership upgrades.
Membership status is reviewed at the beginning of each month. If your company qualifies for an upgrade based on previous 12-month purchases, you will automatically receive, via email, a temporary membership card reflecting your new membership status.
Your new permanent membership card will arrive in the mail within the following 4 weeks. For questions regarding your company’s upgrade status, call us at (800) 297-0219.
Always use your urbandwellers, llc. Design Trade Program membership card for making trade purchases. Purchases made without your valid membership ID number will not be counted towards membership upgrades. Returned purchases will be deducted from your 12-month cumulative purchase total.
To check your membership status or dispute your membership level, please contact us at (800) 297-0219. Keep a copy of all your transaction receipts for the past 12 months. You may be asked to furnish your purchase records.
The trade discount is not valid with any other offer, purchase of electronics and sale items at urbandwellers, purchase of gift cards or promotional items, gift wrap, shipping and processing fees or taxes. The trade discount is not redeemable for cash. urbandwellers reserves the right to change the list of items not eligible for the trade discount at its discretion. Any such changes will be posted here as changed Terms & Conditions, discussed above. Members may cancel their membership at any time and for any reason by calling our Customer Support Line at (800) 297-0219.
Members may be subject to additional terms and conditions printed on membership cards. A membership card is valid until the expiration date noted on its face side. urbandwellers may issue new cards to members who have made purchases in the past two years and have otherwise fully complied with these Terms & Conditions. urbandwellers is not responsible for cards lost, damaged or stolen, or for any unauthorized use of cards. Lost, stolen or damaged cards may be canceled and replaced at the sole discretion of urbandwellers upon receipt of the required business documentation. The membership card is not a credit card.
urbandwellers reserves the right to terminate a membership at its discretion when these Terms & Conditions have been violated, with or without notice to the member. urbandwellers reserves the right to cancel the Design Trade Program at its discretion, with or without notice to members.
Members may cancel their membership at any time and for any reason by calling a Partner at (800) 297-0219.